Loan Processor / Loan Officer Assistant

Raven Mortgage

Raven Mortgage is looking for a detail-driven Loan Processor / Loan Officer Assistant who thrives on organization, accuracy, communication, and getting loans across the finish line.

This is a salaried position designed for an experienced mortgage professional who enjoys working with loan files, helping clients, and keeping the details on track. You will play a key role throughout the loan lifecycle—working with borrowers, Realtors, Loan Officers, and other parties to keep files organized, anticipate issues, and ensure loans move efficiently from application to closing.

Remote Position & Schedule: This is a remote position, but the successful candidate must be available to work 8:00 AM–5:00 PM Alaska Time, Monday through Friday.

If you know mortgages, enjoy solving problems, and take pride in getting the details right, we'd love to hear from you.

What You'll Do

• Manage and coordinate mortgage loan files from application through closing
• Maintain professional relationships with borrowers, Realtors, and other parties throughout the loan process
• Gather, review, and organize documentation required for underwriting approval
• Review credit, income, and assets to identify documentation needs, potential issues, and underwriting concerns
• Assist with loan structuring and ensure files are prepared accurately for submission
• Order and monitor third-party services, including appraisals, title work, and verifications
• Prepare and submit files for underwriting and coordinate closely with underwriters throughout the process
• Review and clear loan conditions in coordination with the Loan Officer and underwriting team
• Maintain accurate, organized, and compliant loan files from start to close
• Communicate proactively with borrowers, Realtors, Loan Officers, and internal team members
• Track deadlines, follow up on outstanding items, and keep multiple loans moving simultaneously
• Identify potential issues early and help develop solutions to keep transactions on track
• Collaborate with Loan Officers and the operations team to improve efficiency and the overall client experience
• Lead every client interaction with empathy, professionalism, responsiveness, and a commitment to care

What We're Looking For

• Minimum 2 years of mortgage experience; 5+ years preferred
• Previous experience as a Loan Processor, Loan Partner, Loan Officer, or Underwriter is ideal
• Strong understanding of mortgage loan processing, underwriting guidelines, and loan structuring
• Working knowledge of DU/LP
• Active NMLS license, or the ability to obtain one within 90 days of hire
• Experience with mortgage processing and loan origination software
• Exceptional organizational skills and meticulous attention to detail
• Ability to manage multiple files, deadlines, and competing priorities simultaneously
• Strong written and verbal communication skills
• Self-motivated, dependable, and able to work independently
• Positive, solutions-focused mindset
• Team-first attitude and willingness to jump in wherever needed
• Strong commitment to accuracy, compliance, and providing an exceptional client experience

Compensation

$50,000 annual base salary + file/closing bonus

This position offers the stability of a salaried role with additional earning potential based on closed loan volume.

Ideal Candidate

The ideal candidate is someone who already understands the mortgage business and can step into a pipeline with confidence. You know how a loan should move from application to closing, you understand what underwriting needs, and you aren't afraid to pick up the phone and solve a problem.

Most importantly, you're someone who takes ownership of your files, communicates proactively, and cares about getting things done right.

Skills & Experience

• Mortgage Loan Processing
• Loan File Management
• Loan Structuring
• Underwriting Guidelines
• DU/LP
• Document Collection & Review
• Borrower Communication
• Realtor Communication
• Pipeline Management
• Loan Origination Systems
• Problem Solving
• Compliance & Quality Control
• Attention to Detail
• Time Management