Job Title: Loan Officer
Area of Interest: Sales
Requirements: EDUCATION / EXPERIENCE REQUIREMENTS
Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
Proven successful consumer lending sales experience (minimum 2 years), working with FHA and conforming products.
Proficient computer skills including Microsoft Office Suite, and other mortgage / banking software.
Job Description: JOB SUMMARY
Responsible for performing telephone sales of mortgage products within established underwriting guidelines.
ESSENTIAL JOB FUNCTIONS
Provide sales support and strong communication to customers, processors and management from loan pre-qualification to loan closing, while maintaining production standards at minimum acceptable levels as set by Nationstar Mortgage management.
Complete mortgage applications using Company loan product system, including initial required documentation and stipulations. Must ensure compliance with Nationstar Mortgage policy and government regulations.
Maintain production reports for leads and sales contact, pipeline and other pertinent sales activity reports.
Effectively manage and follow-up on leads generated through various Marketing Department efforts.
FUNCTIONAL JOB COMPETENCIES
Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Drive For Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.